Health Matters Medical Clinic — Doctor in Medicine Hat

Reviews of Health Matters Medical Clinic

• Easton

  Added 2014.03.06

  I was here the first time with Dr. Raya who was fantastic. Super knowledgeable and very friendly. I moved back to Calgary for a year, and now that I am back, I went back to Health Matters. I'm with Dr.Tainsh now who seems very kind, she is soft spoken, but seems very knowledgable. The receptionists are always courteous and very helpful.
• Logan

  Added 2013.09.22

  Service is not good along with not being caring of patients in emergency situations. Very neglecting along with saying personal opinions on matters out side there specific degree. Highly recommended to go any place else to find a trusting, trustworthy and loyal doctor who is there to help one and not profit!
• Allison

  Added 2013.05.25

  The first appt I waited about 20 min, the second I waited an hr and 15 min ,the third I waited 45 min. I decided to ask Dr. Raya if this was a common occurrence,as im a new patient and did not know! I immediately received a rude glare, followed by a snide remark of" this is the type of care I provide for my patients , then continue to disclose private ,confidential information about her last patient and what was happening . I proceeded to tell her that was not what I asked ! And asked my question again .Dr . Raya than became very short and irritated . I then asked her if I showed up 30 minutes late for my appointment but I still have my spot ? She began to tell me that we are not on the same page and that after my results she we be terminating are patient doctor relationship . I told her that was fine shortly after I said those few words she made such a snide comment that I laughed awkwardly and said thank you ! She does then apologized for her snide comment and continued to read me my results as she did so she neglected to tell me all the facts. I have never encountered such horrible bedside manner ,I left the doctors office feeling so horrible and distraught .Hearing my results and not understanding them, I actually went to the pharmacist next door who was more than happy to break it all apart for me and kindly explain and give me some relief !!!! I just wanted to say thank you so much for the horrible experience! Perhaps you should have been a lawyer ,then that way it doesn't matter if you leave people feeling like s***